Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–3 business days (excluding weekends and holidays). During peak seasons or promotions, processing may take an additional 1–2 business days.

Shipping Rates & Delivery Times We currently ship within the United States. Shipping rates are calculated at checkout based on your location and selected shipping method.

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Important Note for Body Butters Our whipped body butters are sensitive to heat. During warm weather months, please retrieve your package promptly upon delivery. If your product arrives melted, place it in a cool area or refrigerate — this does not affect quality or safety.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at support@nuviquebeauty.com within 7 days of the expected delivery date with your order number and photos of any damage.

Questions? Email us at support@nuviquebeauty.com and we'll respond within 1–2 business days.