Refund policy

All Sales Are Final Due to the handcrafted and perishable nature of our skincare products, we do not accept returns or exchanges. All sales are final.

Damaged or Incorrect Orders We stand behind the quality of every product we make. If your order arrives damaged, defective, or incorrect, please contact us at support@nuviquebeauty.com within 7 days of delivery with:

• Your order number
• A photo of the damaged or incorrect item

We will send a replacement at no charge.

Melted Body Butters Our whipped body butters are sensitive to heat and may soften or melt during transit in warm weather. This does not affect the quality or safety of the product and does not qualify as damage. Simply place the jar in a cool area or refrigerate until it re-solidifies.

Cancellations Orders may be cancelled within 24 hours of purchase. After 24 hours, your order has likely entered processing and cannot be cancelled.

Questions? Email us at support@nuviquebeauty.com and we'll respond within 1–2 business days.